Our Values

Better Services, Better Quality, Better Value

We aim to increase participation, accessibility and inclusivity across the services, developing partnerships and sharing best practice inside and outside Bromley.  We will do this principally through developing our staff to their full potential in an organisation that fosters a culture of team-working, learning, respect and fun.

Bromley Mytime’s values are:

• Providing a customer focused service based on the needs and expectations of users and stakeholders
• A quality of service designed to provide best value underpinned by a commitment to service innovation and continuous improvement
• Equality of opportunity and access to services and employment
• Socially inclusive opportunities and activities, reflected in balanced pricing and programming appropriate to the needs of the community
• A commitment to sustain and develop effective and mutually beneficial partnerships with the Council and the wider business and local communities
• Valued and empowered staff and a commitment to effective training and maintenance of Investors in People (IIP) status
• Achievement of excellence in delivering results against agreed targets and performance outcomes
• Bromley Mytime will act in accordance with the highest standards of conduct and integrity