Interaction Training

Who should Attend:
All facilities staff that have regular contact with customers

Course Overview:
Skills and knowledge to develop a rapport with customers, identifying when to start a conversation with a client and how to keep the conversation going and improving your memory to remember names and details about clients

Course Content:
Understanding communication, developing the skills of memory and starting and maintaining a conversation

Duration:
1 day

Dates:
TBA

Venue:
BMY Facility (TBC)

Training Provider:
ReAim

Reps Points:
N/A

Qualification:
Certificate of Attendance

For more information, or to book, please email BMYTraining@bromleymytime.org.uk